For all issues and questions related to Boards and Beyond including membership, technical difficulties, or module content please email firstname.lastname@example.org. We generally reply to all emails within 24 hours. If you do not receive a reply in 48 hours, please check your spam folder or Firewall settings. Some school servers block our email replies (notably Texas Tech) so you may wish to email from a non-school account. You may also contact us through our Facebook page although email is preferred.
IF YOU ARE LOCKED OUT OF A VIDEO:
View limits are in place for our videos to prevent sharing of accounts (see our FAQs section for more details). If you hit your limit and need additional views, please send us a message at the customer service email above. After review of your login activity, we can reset your view count usually within 24 to 48 hours.
IF A VIDEO FAILS TO LOAD:
Information about this issue can be found in our FAQs section. You may be able to resolve the problem quickly on your own by trying our suggested fixes.